Hello there, everyone!
At EverBee, as you probably already know, we offer 03 different types of Plans:
- Hobby (free-of-charge account)
- Growth (monthly and annual subscription)
- Business (monthly and annual subscription)
Understanding the downgrading:
For a Hobby Plan account holder, downgrading means only possible to apply for account closure. If you decide to do so, please reach out to us at hello@everbee.io.
Note: You can't do it through your account.
For a Growth Plan subscription holder:
- Monthly Plan: Downgrading means cancelling your subscription at the end of the monthly billing cycle or immediately (depending on each account). Your account will become a Hobby Plan.
- Annual Plan: Downgrading means changing to the monthly charge option or cancelling your subscription immediately (depending on each account). If you decide to cancel and want to know if you're eligible for a refund, please check our refund policy.
Note: To cancel your subscription, you must manually apply it to your account. Please see it here. You can also request it directly with us at hello@everbee.io.
If you leave your subscription running without cancelling or by stopping to access your EverBee account, this won't cancel it automatically.
For a Business Plan subscription holder:
- The process follows instructions similar to those described previously in the Growth Plan.
- However, here, downgrading means changing your subscription to the Growth Plan (monthly or annual), which will automatically update to the new plan (subscription).
- You can also downgrade by cancelling it directly. At the end of the monthly billing cycle or immediately (depending on each account). Your account will become a Hobby Plan. If you decide to cancel and want to know if you're eligible for a refund, please check our refund policy.
If you need further assistance, feel free to contact us at hello@everbee.io.