Troubleshooting

EverBee is not working - No rows

If you see a "Spinning" issue in EverBee or you don't get results, this guide will help you solve the issue. It's important to use EverBee in a Chrome Browser for a better experience. In case you don't have a Chrome Browser, you can download it he...

EverBee is not showing up on my Etsy page

If you see the following, it means that EverBee was successfully installed. - You will see our  sidebar  on your Etsy store. - You will see EverBee's logo on your Chrome extension drop-down menu. - EverBee will be set as "On". You can check this ...

Error message when trying to upgrade

We apologize for any inconvenience this may have caused you. Sometimes, our payment processor is not compatible with certain browsers such as Brave or Firefox; but luckily we have a solution! Click on the link below and upgrade now to continue exp...

I can't see the extension bar on my Etsy shop

Hi there! Here are some quick steps to follow in case you can't see our extension bar. - Open this  link and check if the extension was added. In case you are using EverBee in incognito mode, you can check out our video, and allow the use of Ever...

I can't connect my Shop...

Facing issues while try to connect your Etsy Shop

How to use EverBee in Incognito Mode

You can follow these quick steps to use EverBee in Incognito Mode. - Open your Chrome Browser. - On your Browser tool bar, click Settings. - Tap on Extensions - You will see EverBee extension, click on Details - Then enable incognito Mode. In...

Connect Your Additional Etsy Shop to EverBee

How to Connect Your Second Etsy Shop to EverBee EverBee allows you to manage multiple Etsy shops. This guide will walk you through the process of connecting your second Etsy shop to your existing EverBee account. Steps: 1. Log in to your EverBee ...

How to disconnect my Etsy Shop

Follow these steps to disconnect your Etsy Shop to your EverBee account

How can I turn off EverBee?

Do you want to turn off EverBee but not remove it from your extensions? You can do it, by following these steps  - You can open your Chrome extension drop-down menu and click on EverBee . - EverBee will be set as "On", once you click on our logo,...